Our Reviews
Jeremie C|2025 Chevrolet Trax
Confirmed Sales Customer
5/9/2025
Excellent customer service and excellence in working with the customer.
AARON CANDELARIA
5/10/2025
Hi there, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.! We're looking forward to your next visit!
EL PASO, TX
Rafael I|2024 Chevrolet Tahoe
Confirmed Service Customer
5/12/2025
Mike confirmed my appointment, and I drop it off early. My Tahoe was ready before I got home, and this was done on a Friday afternoon.
5/13/2025
Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
EL PASO, TX
Juan E|2024 Chevrolet Colorado
Confirmed Service Customer
5/13/2025
Alfonso and all the staff are very courteous and helpful my truck needed a recall it had and they did it also with the oil change that I had done also excellent customer service.
5/14/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
DELL CITY, TX
Francisco R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2025
Great customer service
5/16/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
EL PASO, TX
Margaret C|2025 Chevrolet Equinox
Confirmed Sales Customer
5/17/2025
From the onset of my visit to the dealership, the sales consultant was very attentive, explained the features if the vehicle in detail and respectful. The financing went smooth and timely. Overall had a very positive experience.
AARON CANDELARIA
5/18/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Francisco S|2021 Chevrolet Tahoe
Confirmed Service Customer
5/17/2025
Very helpful
5/18/2025
Hi, we are so pleased you enjoyed your visit to Mission Chevrolet, LTD.! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again.
CHAPARRAL, NM
Martha G|2024 Chevrolet Traverse
Confirmed Service Customer
5/18/2025
First of all, my vehicle was serviced on May 8, 2025, not the 15th. Secondly, my husband requested for the brakes to be inspected and obviously were not because they are still squealing.
5/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
EL PASO, TX
Evelyn P|2025 Chevrolet Colorado
Confirmed Sales Customer
5/21/2025
Excellent service
ISAIAH REED
5/22/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
EL PASO, TX
Jennifer M|2014 Chevrolet Malibu
Confirmed Service Customer
5/15/2025
Mike Nunez has helped me on my Malibu for over 5yrs now!! Every visit has never been a disappointment!! Mike is a hard working employee with integrity, knowledge, professionalism, friendly and so much more!! It is because of Mike, I stay dedicated to Mission for all these yrs!! Thank you Mike for all that you do and being a savior for me today! On my way to Mission, a rock hit my windshield that made a big crack. Mike took the initiative to call One Stop Glass while my brake pads were getting replaced, to find out how much it would be to replace my windshield. He followed up with me in a timely manner on price, and I got my brakes and windshield all taken care of!! Now that is going the extra mile!!! Good workers are hard to find. I hope Mission recognizes what a diamond in the rough with Mike Nunez! Let's make sure we give him the credit he deserves and not burn out your service manager, that works as hard as if he was just a service advisor!!
5/16/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
HORIZON CITY, TX
Arturo M|2025 Chevrolet Equinox
Confirmed Service Customer
5/20/2025
Sales rep very friendly
5/21/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
EL PASO, TX
Rosa M|2020 Chevrolet Traverse
Confirmed Service Customer
5/20/2025
Service person was friendly & professional
5/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
EL PASO, TX
Brian E|2024 Chevrolet Trax
Confirmed Service Customer
5/21/2025
Happy with the car and service other than the atrocious pricing on filters and wiper blades. I really want to like the dealership, however, when purchasing the car a year ago I was assured that if I left the dealer, after committing on paper to purchase the car, that they would sell it to someone else. This caused me to miss my youngest child's graduation ceremony. That single incident left a bad taste in my mouth for Mission Chevrolet. After the fact I was informed that that salesperson was wrong and the situation was "talked about". I am a Chevrolet person and love both of my Chevrolet vehicles, but not sure I would purchase from Mission again.
5/23/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HORIZON CITY, TX
Ignacio S|2019 Chevrolet Tahoe
Confirmed Service Customer
5/22/2025
Fast and reliable service.
5/24/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Luis G|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/22/2025
Great salesman very professional! Awesome experience overall
HOUSE DEAL
5/24/2025
Hi there, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.. We're happy we could meet your expectations! We can't wait to see you again, have a great day.
HORIZON, TX
Joseph H|2021 Chevrolet Traverse
Confirmed Service Customer
5/26/2025
Courteous knowledgeable and very helpful
5/27/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
EL PASO, TX
Cynthia R|2020 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
Service was efficient and informative. Customer service was excellent!!
5/29/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
EL PASO, TX
Jacobo A|2018 Chevrolet Camaro
Confirmed Service Customer
5/29/2025
Great customer service upon arrival. Just had an oil change but great service overall.
5/30/2025
Hi, we're so glad that we were able to go above and beyond your expectations! If you're ever in need of more help, please let us know!
EL PASO, TX
Lela H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/29/2025
Luis found a Silverado that suited my needs, very attentive, had me driving home within a few hours. Very satisfied with my purchase and customer care.
LUIS AVILA
5/30/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mission Chevrolet, LTD.! Congratulations on your new vehicle! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Charles F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/30/2025
Great Job
5/31/2025
Hi, we are so happy to read such a great review about Mission Chevrolet, LTD.! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again.
EL PASO, TX
Esther L|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/30/2025
Voy hacer cambio de aceite y no revisan los niveles de aceite de diferencial eso no es buen servicio y todos los niveles
5/31/2025
En nombre de todo nuestro personal, queremos expresar nuestra preocupación por la experiencia que compartió durante su visita. He abordado sus comentarios con nuestro equipo y le aseguro que estamos trabajando diligentemente para garantizar que una situación similar no se repita en el futuro.
EL PASO, TX
Mark F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2025
The ladies/cashiers are not friendly. I had a coupon for 10 dollars off and my adviser did advise me that it doesn’t apply for oil changes but he was going to put it anyways. The cashiers made a big deal and I just went ahead and told them forget it I’ll pay without the coupon. They have never been friendly. It’s like that all the time.
6/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Katie S|2023 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
This was the best dealership I have been too
6/3/2025
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
ANCHORAGE, AK
Maria G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/24/2025
Very goof experience
5/25/2025
We’re glad to hear you had a “very goof”—we mean, good—experience with us! Thanks for stopping in, and until next time, may things keep going good… or even great!
TORNILLO, TX
Norma S|2025 Chevrolet Equinox
Confirmed Sales Customer
5/26/2025
It’s a great feeling the way we were treated shopping for my new suv. The sales man Chebo Ramirez is so professional, great customer experience. I will definitely refer my family and friends, Happy Customer
EUSEBIO RAMIREZ
5/27/2025
Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EL PASO, TX
Helen G|2015 Chevrolet Malibu
Confirmed Service Customer
5/26/2025
The communication was clear and professional.
5/27/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mission Chevrolet, LTD.! If you have any further questions, please give us a call. We're always happy to help!
EL PASO, TX
Thomas H|2017 Chevrolet Tahoe
Confirmed Service Customer
5/26/2025
Service completed in a reasonable time.
5/27/2025
We're glad everything was completed in a reasonable time! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Rogelio R|2023 Chevrolet Tahoe
Confirmed Service Customer
5/28/2025
Excellent service
5/29/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for the great review!
SAN ELIZARIO, TX
Manuel M|2021 Chevrolet Traverse
Confirmed Service Customer
5/30/2025
People were awesome
5/31/2025
Hi there, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
HORIZON CITY, TX
Gilbert B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/2/2025
Isacc service advisor was very professional courteous respectful gave good communication on vehicle status.
6/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mission Chevrolet, LTD.. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
EL PASO, TX
Liza A|2022 Chevrolet Tahoe
Confirmed Service Customer
6/4/2025
I took me 22 tahoe for oil change and ac changed temperature by itself and the instrument cluster changing on its on as well. They told me no malfunction was found which I trusted the service department two days later the ac malfunction again but since nothing was found I had to pay out of pocket since my extended warranty didn’t cover the repairs
6/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Luis M|2024 Chevrolet Colorado
Confirmed Service Customer
6/2/2025
Great service,caught up on a recall,all done in a timely manner,even gave my grandson and I some water
6/3/2025
Hello, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Mission Chevrolet, LTD.
TULAROSA, NM
Kenneth A|2024 Chevrolet Blazer EV
Confirmed Service Customer
6/2/2025
Cuactemoc ("Quaz") was excellent in his communication and professionalism! He called to inform me along the way what was going on with my service. I highly recommend him and this dealer for their superb customer service! They were able to order a replacement tire for my car the very next day after taking it in!
6/3/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EL PASO, TX
Mercedes M|2024 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
Very speedy service and I wasn't approached to have services done that weren't needed. Always pleased with dealing with the staff at Mission Chevrolet!
6/5/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
EL PASO, TX
Johnny R|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/3/2025
Excellent customer service short waiting time.
6/3/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Melissa S|2023 Chevrolet Tahoe
Confirmed Service Customer
6/4/2025
Inadequate service that did nothing to ensure the vehicle was safe to drive. Original issues with the vehicle persisted, despite having left the service department at Mission. The lives of my family were in jeopardy due to the negligent disregard of the service department.
6/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Roger N|2016 Chevrolet Corvette
Confirmed Service Customer
6/4/2025
Quick
6/5/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Carlos T|2025 Chevrolet Equinox
Confirmed Sales Customer
6/4/2025
Art was great, he was super helpful and patient. Went on a couple test drives until we found the perfect vehicle for us.
ARTHUR CORREA
6/5/2025
Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
EL PASO, TX
Reyna M|2025 Chevrolet Trax
Confirmed Sales Customer
6/8/2025
My first vehicle purchase went well and better than what I had expected. Very happy with my vehicle and also Jesus the salesman that helped me find the vehicle I was looking for.
JESUS MUNOZ
6/10/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
SOCORRO, TX
Jorge P|2025 Chevrolet Colorado
Confirmed Sales Customer
6/9/2025
Excellent service
LUIS GUTIERREZ
6/10/2025
Thank you for the shoutout! Excellence is always our goal, and it’s wonderful to know we delivered. Looking forward to keeping that high standard on your next visit!
EL PASO, TX
Keith B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/10/2025
Great service but don’t include things which are complentary and not done. Doesn’t bode well for thoroughness of that service.
6/11/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Andres G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/10/2025
Excellent communication and service.
LUIS GUTIERREZ
6/11/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
HORIZON CITY, TX
Ruben S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Gteat
6/12/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
EL PASO, TX
Nancy W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
Quick and fast but when it comes to wash cars or truck they should use soap not just water
6/15/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
EL PASO, TX
Arlene P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/15/2025
The guy that helped out was nice.
6/16/2025
Our staff is committed to providing each of our clients with the best automotive experience. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
HORIZON CITY, TX
Emanuel L|2023 GMC Sierra 1500
Confirmed Service Customer
6/16/2025
I’ve been bringing my vehicles here for many years for everything from oil changes to part replacements. The service has always been reliable, and I’ve had consistently positive experiences. Most recently, Quatemoc, one of the service consultants, thoroughly explained the entire process, which I greatly appreciated. I highly recommend this location for anyone seeking quality automotive service.
6/17/2025
Wow, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EL PASO, TX
Christian C|2016 Chevrolet Camaro
Confirmed Service Customer
6/17/2025
It was good or bad could be better
6/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Belinda R|2018 Chevrolet Impala
Confirmed Service Customer
6/17/2025
Thank you, Mike Nunez, for always being understanding of my needs!
6/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL PASO, TX
Ruben G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2025
Appointment was at 9AM, oil change service finished in 55 minutes.
6/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
EL PASO, TX
Stephen L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2025
treated well by service rep. Stayed in communication with me during the process to give updates
6/19/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
HORIZON CITY, TX
Andrew M|2015 Chevrolet Cruze
Confirmed Service Customer
6/18/2025
I took my Cruze in for an oil change. Online scheduling doesnt work, I was a walk-in. 90 min wait staff very professional, quick and efficiant service team. Kudos to those guys. see you in 5/6 months!
6/19/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Antonio A|2022 GMC 1500 Sierra
Confirmed Service Customer
6/19/2025
In and out quickly
6/20/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Paul R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/19/2025
It was great, but have not heard back on my new vehicle detail.
ABRAHAM DUARTE
6/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
EL PASO, TX
Michael M|2021 Chevrolet Traverse
Confirmed Service Customer
6/19/2025
Mike was very polite and knowledgeable regarding my viechle’s needs.
6/20/2025
Hi there, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
EL PASO, TX
Rebecca R|2025 Chevrolet Equinox
Confirmed Sales Customer
6/20/2025
Everyone was very friendly, attentive & polite. The showroom was very nice and clean. George Acevedo and his associate were very professional and knowledgeable. They answered all my questions.
GEORGE ACEVEDO
6/21/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response!
CHARARRAL, NM
Veronica M|2025 Chevrolet Colorado
Confirmed Sales Customer
6/9/2025
Felipe Ramos was excellent in all aspects! He was friendly, knowledgeable and patient. The process was smooth and faster than any other dealer I have dealt with.
FELIPE RAMOS
6/10/2025
Felipe will be so pleased to hear your glowing feedback—friendly, knowledgeable, and patient is the triple crown we aim for! We're thrilled the process was smoother and faster than what you've experienced elsewhere. Here's to setting new standards and keeping car buying refreshingly easy!
EL PASO, TX
Guillermo A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
Everything I expected! Great job!
6/13/2025
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mission Chevrolet, LTD.
EL PASO, TX
Silvia L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/14/2025
It was great
LUIS GUTIERREZ
6/15/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
TORNILLO, TX
Yadira F|2025 Chevrolet Trax
Confirmed Sales Customer
6/17/2025
It was a very pleasant experience. I had put so much thought, time and stress into car shopping. I wish I would have come sooner. Everything went so smooth a few questions and next thing, I was trying out a car. Next day, I picked up vehicle. I wish I could thank anyone and everyone who had something to do in this becoming possible. Special thanks to Jorge Acevedo, even though I was so worried and stressed to even make first call, he made it all feel at ease.
GEORGE ACEVEDO
6/18/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Luis R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/19/2025
My experience with Mission was excellent. The salesman Art was great. He was very professional and knowledgeable.
ARTHUR CORREA
6/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mission Chevrolet, LTD.!
CLINT, TX
Benjamin L|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/19/2025
Excellent customer service, fast service! Super professional
6/20/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mission Chevrolet, LTD.. Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again.
EL PASO, TX
Thomas H|2017 Chevrolet Tahoe
Confirmed Service Customer
6/19/2025
Good, thanks to the service advisor in his explanation of the battery replacement procedure, even though I didn't concur, I excepted it.
6/20/2025
Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Eliseo D|2014 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
The intake person wasn’t necessarily rude, but didn’t come across as friendly or welcoming either. The office staff also seemed to be just going through the motions rather than creating a positive, customer-focused experience. When my car was brought out, the person simply said “thank you” and walked away without checking if I had any questions. Overall, the experience felt mediocre. A more customer service–oriented approach from the staff would go a long way in making customers feel valued and more likely to return.
6/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Linda N|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/27/2025
Our experience at Mission was one of the best in a very long time. My husband and I bought 2 vehicles. Luis our sales person was super patient, kind and knowledgeable. He was able to answer all our questions not only about the vehicles but also about the financial process and discounts. A big appreciation also goes to Mr. Campos who helped us finance both our vehicles. He worked very diligently on our case and delivered above and beyond. A huge thank you to you both. We are very pleased with the service and our new Chevy vehicles. People like them make it work.
LUIS AVILA
6/28/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
EL PASO, TX
Roberto G|2015 GMC 2500HD Sierra
Confirmed Service Customer
6/29/2025
Great service!
6/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HORIZON CITY, TX
Calvin M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2025
I always trust my dealership and have purchased my last 4 trucks with Mission Chevrolet. This past experience raised a little concern however. I was told I would receive a car wash but it wasn't washed as promised and I was upsold on a part that wasn't necessary. These are minor things that haven't happened in all the years of bringing my vehicle back to the dealership for service but now has me questioning the service going forward.
7/1/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Lorenzo C|2025 Chevrolet Traverse
Confirmed Service Customer
6/30/2025
Excellent service
7/1/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!
CLINT, TX
Rocio C|2021 Chevrolet Tahoe
Confirmed Service Customer
6/30/2025
Fast and friendly service
7/1/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EL PASO, TX
Victor G|2025 Chevrolet Equinox
Confirmed Sales Customer
6/30/2025
Very smooth and straight forward! Only dealership that was able to help me out to get out of my old vehicle and into the perfect RS Equinox
ANGEL GARDUNO
7/1/2025
We want all our clients to have a comfortable and stress-free experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
EL PASO, TX
Ramon V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
Great customer service!!
7/2/2025
Hi, thanks for your praise and kind comments about our team. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mission Chevrolet, LTD.!
HORIZON CITY, TX
Jose M|2021 Chevrolet Equinox
Confirmed Service Customer
6/21/2025
The service department does a good job. That is why i go to Mission Chevy for all the service.
6/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EL PASO, TX
Rogelio U|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/21/2025
Good service. Satisfied with the prize charged. Have no problem.
6/22/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Alejandro L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/22/2025
Great service and excellent listening to what I wanted.
6/23/2025
Hi, we are so happy to read such a great review about Mission Chevrolet, LTD.! Thank you again for the great review!
EL PASO, TX
Rosario S|2024 Chevrolet Blazer
Confirmed Service Customer
6/26/2025
Nice
6/27/2025
Thank you! Sometimes one word says it all—and “nice” is one we’re always happy to hear. Here’s to keeping things friendly and easy every step of the way!
EL PASO, TX
Carlos R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/27/2025
Good services
6/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
HORIZON CITY, TX
Tyler T|2025 Chevrolet Colorado
Confirmed Sales Customer
6/29/2025
They did an awesome job of getting me in a truck when I was in a pinch. The staff were nice and super helpful. They definitely went above and beyond to help me, I'd recommend others looking to shop here.
FELIPE RAMOS
6/30/2025
Hi, we really appreciate your positive review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EL PASO, TX
Marla D|2026 Chevrolet Equinox
Confirmed Sales Customer
7/1/2025
They were very helpful and friendly and did a great job in getting me an approval
GEORGE ACEVEDO
7/2/2025
Wow, we're glad you had such a wonderful experience with us! We sincerely value your business and look forward to your next visit!
EL PASO, TX
Gabriel V|2023 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Great
7/3/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SOCORRO, TX
Alicia M|2014 Chevrolet Traverse
Confirmed Service Customer
7/3/2025
Fast courteous service, friendly service team.
7/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HORIZON CITY, TX
Vanessa V|2025 Chevrolet Malibu
Confirmed Service Customer
7/5/2025
Very helpful and infor
7/6/2025
Thank you for choosing Mission Chevrolet, LTD. as your first choice for all your automotive needs! We hope to see you soon!
SOCORRO, TX
Luis M|2025 Chevrolet Colorado
Confirmed Sales Customer
7/4/2025
Salesman Correa was fantastic as usual,knowledgeable,and very respectful as was the finance manager.The tech support guy was spot on as well
ARTHUR CORREA
7/6/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
TULAROSA, NM
Evelyn L|2025 Chevrolet Traverse
Confirmed Sales Customer
7/7/2025
Great customer service
LUIS GUTIERREZ
7/8/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
David P|2017 Chevrolet Impala
Confirmed Service Customer
7/11/2025
Peter and Alfonso were great. Really appreciate the great Customer service
7/12/2025
We’re so glad Peter and Alfonso delivered excellent customer service—they’re both fantastic team members! Your appreciation means a lot to all of us. Thanks for the kind words—we’ll be ready to provide more top-notch care on your next visit!
EL PASO, TX
Julie V|2018 Chevrolet Impala
Confirmed Service Customer
7/11/2025
You always treat everybody with respect their admission I love, mission Chevrolet to help thanks were done thank you so much for all you do
7/12/2025
Your words truly mean a lot—thank you! We’re proud to treat every customer with respect and care, and it’s amazing to hear how much you love being part of the Mission Chevrolet family. We’re here for you, always—thanks for letting us be part of your journey!
EL PASO, TX
Henry S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/11/2025
Great service, excellent customer care
7/12/2025
Thank you for your kind words! Great service and excellent care are what we strive for every single day. We’ll keep going above and beyond to make sure you always feel valued and well taken care of!
EL PASO, TX
Martha G|2024 Chevrolet Traverse
Confirmed Service Customer
7/12/2025
My issue with the brakes was resolved. I even got a free oil change and a courtesy car wash. However, the mechanic left oil stains on the steering wheel and door handle, which I had to clean.
7/13/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Cesar O|2024 Chevrolet Colorado
Confirmed Service Customer
7/14/2025
Arrived 40 earlier and I was help before my appt
7/15/2025
Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EL PASO, TX
Carmen P|2009 Chevrolet Silverado
Confirmed Service Customer
7/14/2025
Great service, Chuatemo was great he kept me updated on everything, very professional and you guys even washed my truck very appreciated but over all fantastic customer service! Thank you
7/15/2025
Hi there, thank you so much for your positive comments about Mission Chevrolet, LTD.! We look forward to your next visit! Take care!
EL PASO, TX
Ricky A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/7/2025
Excellent
GEORGE ACEVEDO
7/8/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Brizeida V|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/7/2025
Everything that the truck needed was done in a timely manner. Great service department. Our service personnel was very patient and knowledgeable, Pablo.
7/8/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EL PASO, TX
Renslar K|2017 Chevrolet Colorado
Confirmed Service Customer
7/9/2025
Oil change and tire rotation in less than an hour with an appointment. Always very courteous.
7/10/2025
We’re glad to hear your oil change and tire rotation were completed so quickly—and that our team’s courtesy stood out as always. Thanks for trusting us to keep things efficient and professional—we’ll be ready to deliver the same great service next time!
EL PASO, TX
Ernesto D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/9/2025
Everything went smooth. The moment we drove into the dealership Isaiah helped us without hesitation. He was able to get us what we wanted and was quick.
ISAIAH REED
7/10/2025
We’re thrilled everything went so smoothly and that Isaiah was right there to help without hesitation. It sounds like the perfect start-to-finish experience. Thanks for trusting us with your purchase—we can’t wait to help again when you’re ready for your next ride!
VAN HORN, TX
Samantha T|2026 Chevrolet Equinox
Confirmed Sales Customer
7/10/2025
From the start Charlie was amazing. He went above and beyond to make sure that we were not only happy with our purchase but also the payment.
LUIS GUTIERREZ
7/11/2025
Charlie will be honored to hear this! Going above and beyond is in his nature, and we’re so glad he helped you feel confident in both the vehicle and the payment. Thanks for letting us be part of this exciting purchase!
WATAUGA, TX
Beatriz R|2019 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
Service was done at a timely manner.
7/15/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EL PASO, TX
Richard E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/21/2025
Izzac was extremely attentive, answered all my questions
7/22/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
EL PASO, TX
Eduardo G|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
7/22/2025
Great staff, good experience
7/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FABENS, TX
Socorro T|2018 Chevrolet Malibu
Confirmed Service Customer
7/15/2025
Treated with courtesy and professionalism
7/16/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
EL PASO, TX
Julian S|2025 Chevrolet Equinox
Confirmed Service Customer
7/15/2025
It took to long even with an appointment
7/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Liliana P|2025 Chevrolet Trax
Confirmed Sales Customer
7/15/2025
Charlie was very helpful. The whole buying experience was very positive.
LUIS GUTIERREZ
7/16/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
HORIZON CITY, TX
Vanessa J|2017 Chevrolet Camaro
Confirmed Service Customer
7/15/2025
My advisor Izzac was so attentive giving me regular updates and it was fast service. Great customer service from everyone!
7/16/2025
Hello, we're happy to hear you had a positive experience with our staff! We look forward to helping again in the future. Take care!
SAN ELIZARIO, TX
Rogelio M|2024 Chevrolet Colorado
Confirmed Service Customer
7/16/2025
Very fast and helpful, especially Mr. Izzac
7/18/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
EL PASO, TX
Manuel P|2025 Chevrolet Tahoe
Confirmed Service Customer
7/16/2025
No issues.. everyone was very polite and respectful of our time and vehicle Thank you!
7/18/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
EL PASO, TX
John C|2023 Chevrolet Corvette
Confirmed Service Customer
7/18/2025
They are always so accommodating. The car seems to have received the best care. Thank you
7/19/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Best wishes, Mission Chevrolet, LTD.
HORIZON CITY, TX
Marcos M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2025
Service was friendly and very professional
7/22/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Bryan F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/24/2025
I had some concerns about my fron suspension and a window motor. However i would have to leave the vehicle at the dealership for a week and a half to two weeks to even get a diagnosis. I dont understand why they need the vehicle in the lot for that time period if its not going to be worked on. They can easily have a queue and call customers a day before to drop off the vehicle. Our time should be as valuable as theirs.
7/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Victoria A|2025 Chevrolet Traverse
Confirmed Sales Customer
7/25/2025
Charlie was amazing! From start to finish, he was patient, very knowledgeable, and informative. Charlie made this experience great!
LUIS GUTIERREZ
7/26/2025
Hi, we're happy you found our staff to be so patient, very knowledgeable, and informative during your experience here at Mission Chevrolet, LTD. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EL PASO, TX
Janet M|2025 Chevrolet Trax
Confirmed Sales Customer
7/25/2025
GREAT Experience!! I received many calls from local dealerships - you know what I mean - Once I started looking at cars online the phone calls began almost immediately. I was called "Sir" by one, "Jane" by another and I must admit... we were disconnected somehow (wink wink) I received many text messages and I actually responded to a few but did not receive a timely response. By the time Art called me I almost did not answer my phone. I am so THANKFUL that I did! Professional and Friendly service! I even told Art that I had just hung up on a salesman..lol. After a brief conversation, Art invited me down to the dealership. I also received images of vehicles in stock that I was interested in before My appointment time. The GREAT customer service that started on the first call did not end there. I was greeted in the parking lot and treated like family. Not only did Art get me into a better model Trax ( than I was looking at), but the entire team at Mission Chevrolet worked on my behalf to beat the interest rate capital one pre-approved and I also got a great extended warranty and tire package. It did not take long to sign all the documents and the entire process was quick and enjoyable! Will recommend Art and Mission Chevrolet to all!!
ARTHUR CORREA
7/26/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Mission Chevrolet, LTD.
EL PASO, TX
Anel P|2023 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
It’s getting too expensive for me to keep taking my car there
7/29/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
EL PASO, TX
Jesus L|2025 Chevrolet Tahoe
Confirmed Service Customer
7/28/2025
fast services, very professional
7/29/2025
Jesus Fernando Lopez Jr, thanks again for taking the time to leave us this information about your recent visit. Feel free to reach out to us if you need anything. Have a wonderful day.
EL PASO, TX
Marco F|2025 Chevrolet Colorado
Confirmed Sales Customer
7/29/2025
Good people
JESUS MUNOZ
7/30/2025
We’re happy to hear you found our team to be good people! We’ll keep working hard to make sure every visit reflects that same kindness and care.
TORNILLO, TX
Pedro V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
El Paso, TX Service Manager (Mike Nunez) Mission Chevrolet Mike did excellent, from beginning to end. Just with a brief description of the truck wrongs he knew what the problem was. I want to thank Mike and the mechanics. Thank you guys.🤘
7/25/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
CHAPARRAL, NM
Jesus R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/25/2025
I was advised I was going to get a courtesy car cash and didn't get it
7/26/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HORIZON CITY, TX
Alma C|2024 Buick Envision
Confirmed Service Customer
7/29/2025
Quick and great service
7/30/2025
Quick and great service is always the goal! We’ll be here to make sure your next visit is just as speedy and satisfying.
EL PASO, TX
Cynthia R|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
7/30/2025
We were not charged for the part when we went for the truck to be repaired and we had to make a second trip back to pay for the parts. There needs to be more oversight.
7/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Angel O|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/1/2025
Customer service was excellent. Pablo, was very helpful and nice.
8/2/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Mission Chevrolet, LTD.
FABENS, TX
Charles H|2021 Chevrolet Colorado
Confirmed Service Customer
8/5/2025
Nice people but I really didn’t think my truck needed new air filters. I just had new filters in January. I am 75 years young and I don’t drive. My husband was out of town and I didn’t know what to say but okay. Next time I will ask to see the old filers. I was told El Paso is very dusty.
8/6/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LITTLEFIELD, TX
Brenda C|2024 Chevrolet Traverse
Confirmed Service Customer
8/5/2025
I’ve never had an excellent experience with you. I go to you because you’re close to my house. However, I don’t see any sense of urgency in anyone. I show up to the service area and everyone is in their office and I stand there like an idiot waiting for someone to acknowledge me. I’m disappointed in my vehicle and all the issues I’m having with it.
8/6/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Javier A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Waiting area was clean, service personnel were great.
8/1/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Stephan T|2019 Chevrolet Impala
Confirmed Service Customer
8/1/2025
Great Service!
8/2/2025
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
EL PASO, TX
Daniel B|2015 Chevrolet Camaro
Confirmed Service Customer
8/4/2025
Not too happy with the service at Mission Chevrolet. Took my vehicle in for service, and when I got it back, I noticed the engine cover had been left loose. On top of that, they broke a small piece off my air filter cover. Mistakes happen, but I expected more care and attention to detail from a dealership service department. Disappointing experience overall, especially since I trusted them to handle my car properly. Definitely makes me think twice about returning.
8/5/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Armando B|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Raul was very helpful and friendly.
LUIS GUTIERREZ
8/5/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
EL PASO, TX
Tom F|2017 Chevrolet Colorado
Confirmed Service Customer
8/10/2025
Nice
8/11/2025
Short, sweet, and so appreciated — thank you! Your feedback is a bright spot for our team and inspires us to keep making every visit just as nice. If you have any more comments or need further assistance, feel free to reach out!
EL PASO, TX
Teddy D|2021 Chevrolet Tahoe
Confirmed Service Customer
8/10/2025
I'm at this dealership a lot. The last visit was routine maintenance oil change. The visit b4 that though was a major repair that left us without our vehicle for quite awhile.
8/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Ivan R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/11/2025
Enrique was awesome! Enrique has been my client at my barbershop and when I had a question on a vehicle I immediately called him and he got me in that same day. He educated me on all the features on the vehicle, he started the process and within a few hours I was driving home in a new truck! Thank you Kiki!
ENRIQUE HINOJOS
8/13/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Ivan! We look forward to helping again in the future. Take care!
EL PASO, TX
Emilio M|2019 Chevrolet Traverse
Confirmed Service Customer
8/10/2025
Service was quick
8/11/2025
We’re glad our quick turnaround made your visit convenient and stress-free. Wishing you a fantastic day!
EL PASO, TX
Rafael I|2024 Chevrolet Tahoe
Confirmed Service Customer
8/11/2025
For starters: The communication from the start and through the end. Service tech, calling suggesting what he recommends. Is well welcome.
8/13/2025
Thank you for choosing Mission Chevrolet, LTD. as your first choice for all your automotive needs! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Joe R|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
Quick, fast service. The staff is very friendly helpful.
8/15/2025
Thank you for recognizing our staff’s friendliness and helpfulness, along with the quick service. That balance of speed and care is exactly what we strive for. We’ll be ready to welcome you with the same energy next time.
EL PASO, TX
Kevin G|2025 Chevrolet Suburban
Confirmed Sales Customer
8/14/2025
Everything was straight forward and uneventful.
ARTHUR CORREA
8/15/2025
Sometimes, “straightforward and uneventful” is the best outcome possible. We’re glad things went smoothly, and we’ll aim to keep it just as simple every time you’re with us.
LAS CRUCES, NM
Gilberto C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/15/2025
Good customer service
8/17/2025
Hello, we're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Best wishes, Mission Chevrolet, LTD
EL PASO, TX
James U|2020 GMC 1500 Sierra
Confirmed Service Customer
8/15/2025
Great fast service. I’am extremely happy with the service and staff. I strongly recommend mission Chevrolet for their excellent service
8/17/2025
We're glad everything was completed quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Mission Chevrolet, LTD.
EL PASO, TX
Tiana M|2020 Chevrolet Trax
Confirmed Service Customer
8/18/2025
The dealership was really good
8/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
EL PASO, TX
Paul T|2021 Chevrolet Colorado
Confirmed Service Customer
8/20/2025
Fast, friendly, and professional experience.
8/21/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EL PASO, TX
Jose M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
First got charged more than what my extended warranty covered the dealership figured it wasn’t a big job so they found ways of getting more money out of it and ended getting out of my pocket!! Second my truck was ready on Friday Aug 15 and no one bothered to call me and tell me what was going on. Third my truck sat at the dealership all weekend when I picked it up on Monday I was missing lug nut on both of my front tires and the lug nuts that were on the wheels were completely loose!! Thank goodness I didn’t lose a tire on my way home with my granddaughter in the truck with me. I just really didn’t appreciate what was done and how they took advantage of me!!☹️
8/21/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
EL PASO, TX
Earl B|2020 Chevrolet Camaro
Confirmed Service Customer
8/11/2025
It was quick and i like that. Thank You.
8/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Kenia F|2025 Chevrolet Traverse
Confirmed Service Customer
8/12/2025
Continue having issues with my brand new vehicle I just bought 3 months ago. I keep taking it into the service center and wait for weeks for it to be fixed. When I have pick it up a day later I have the same issues reappear and I have to take it back again
8/23/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
TORNILLO, TX
Eddie U|2023 Chevrolet Colorado
Confirmed Service Customer
8/12/2025
Took the truck in to get some diagnostics said it was 8 10 days out before they would even get to it so that same day in the afternoon we pulled the truck back out took it to GM with the same list and in one day GM ordered parts and even gave the truck back so we could drive it while the parts come in I don't know why mission couldn't do this
8/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Mayra G|2024 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Great experience! Excellent customer service from Pablo Service was super fast and the lady at the counter is awsome. Thank u
8/14/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
EL PASO, TX
Estella F|2020 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Isaac was very helpful and explained what needed fixing on the tahoe. I give him a 10.
8/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
EL PASO, TX
Francisco M|2023 Chevrolet Traverse
Confirmed Service Customer
8/18/2025
Everything is always great. However, I made the appointment for an oil change and state inspection but they only did the oil change. They had even confirmed with me when I dropped off the vehicle. I didnt realize till I got home and didnt have the inspection paper.
8/19/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Maria B|2020 GMC 1500 Sierra
Confirmed Service Customer
8/20/2025
Always the best service in El Paso!!
8/21/2025
Wow, it's feedbacks like yours that really keep us motivated! Until the next time we meet, take care!
EL PASO, TX
Jason G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Very poor communication about status of Vehicle. It took 4 days to even look at my vehicle for diagnostics. Receptionist was not friendly when called for follow up
8/21/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Jaime A|2018 GMC 1500 Sierra
Confirmed Service Customer
8/21/2025
Very knowledgeable friendly helpful
8/21/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
EL PASO, TX
Lisa L|2025 Chevrolet Traverse
Confirmed Service Customer
8/22/2025
Always receive excellent customer service. From when I was purchasing my traverse to having it serviced.
8/23/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
CANUTILLO, TX
Guadalupe H|2026 Chevrolet Equinox
Confirmed Service Customer
8/23/2025
It went well just hard waiting for parts and a long wait service staff was great
8/24/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Adriana V|2023 GMC Sierra 1500
Confirmed Service Customer
8/24/2025
My service advisor Mike is the best
8/25/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon!
EL PASO, TX
Josefina S|2022 Chevrolet Colorado
Confirmed Service Customer
8/25/2025
My vehicle is working better
8/27/2025
Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Matthew S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/27/2025
Dealership had my truck for almost 2 weeks and when I drove it home the front facing camera still cuts out and the lane assist is still malfunctioning. All of which they said they couldn’t find.
8/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Mario M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/2/2025
N/a
9/3/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
CHAPARRAL, NM
Yadira B|2024 Chevrolet Tahoe
Confirmed Service Customer
9/7/2025
Fast and great service
9/8/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Best wishes, Mission Chevrolet, LTD.
SANTA TERESA, NM
Gaspar C|2026 Chevrolet Equinox
Confirmed Sales Customer
9/7/2025
Your team went out of their way to get me the vehicle I wanted and at comfortable payment’s for me !
GEORGE ACEVEDO
9/8/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mission Chevrolet, LTD.. We can't wait to see you again, have a great day.
EL PASO, TX
Christina P|2015 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Always Always excellent customer service with service manager Cuas Ferrer
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
EL PASO, TX
Joe R|2025 Chevrolet Colorado
Confirmed Service Customer
9/8/2025
THE MOST COMFORTABLE AND EASY EXPERIENCE I HAVE EVER DEALT WITH IN A NEW VEHICLE PURCHASE, MY SALESMAN LUIS AVILA WAS TOP NOTCH.
9/9/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
EL PASO, TX
Mario R|2014 Chevrolet Impala Limited
Confirmed Service Customer
9/8/2025
excellent customer service.
9/9/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
EL PASO, TX
Leonard M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
Quick service
9/10/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Cesar V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/10/2025
We had an EXCELLENT experience. I have purchased many vehicles in the past and this is by far the BEST experience. Our salesman Juan Carlos is awesome. Very patient with My wife as she is some what picky. Took his time to show My Wife several vehicles. Juan Carlos made sure we were happy. Juan Carlos made our car buying experience very smooth. We will be sure to refer our relatives and friends to him. We are so happy with our new SUV. Thank You Juan Carlos for everything.
JUAN GONZALEZ
9/11/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Cesar! We are always more than happy to assist you if anything else comes up. Best wishes, Mission Chevrolet, LTD.
EL PASO, TX
Rodrigo E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
Una pregunta en la aplicación del celular no me aparece nada de que tengo que cambiar los filtros del aire y cada vez que voy hacer cambio quieren que cambie filtros y me dicen que la aplicación no sirve. A quien le hago caso ?
8/21/2025
Le agradecemos que comparta esta reseña. Apreciamos sus comentarios, ya que nos ayudan a crecer como concesionario. Compartiremos sus comentarios con nuestro equipo y le animamos a contactarnos si desea hablar sobre su inquietud.
CLINT, TX
Jorge M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/22/2025
I always have a good experience staff is very welcoming and helpfull
ARTHUR CORREA
8/23/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
SAN ELIZARIO, TX
Thomas S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/22/2025
nice
8/23/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Kenneth A|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/24/2025
I brought in my vehicle because my front passenger tire was not holding pressure. Izzac took care of me and had my tire repaired by 10:45 am the same day! At times, I had brought a tire in similar condition, but it was not repairable, resulting in a wait for a new tire. This time, the fix happened much quicker.
8/25/2025
Hi, we are so happy to read such a great review about Mission Chevrolet, LTD.! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again.
EL PASO, TX
Alexis D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/26/2025
Dealer communicate with me every step of the way
8/27/2025
Hi, thank you so much for your high rating. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOCORRO, TX
David B|2024 Chevrolet Blazer
Confirmed Service Customer
8/26/2025
Knowledgeable, courteous and professional staff
8/27/2025
Hi, we are so pleased you enjoyed your visit to Mission Chevrolet, LTD.! We are always more than happy to assist you if anything else comes up. Take care!
CLINT, TX
Jorge L|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/26/2025
As a request or suggestion, if possible, I would have liked to have a technician meet with me for a minute when the vehicle service was done to review what was done and recommend any services for next time.
8/27/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Ryan G|2025 Chevrolet Colorado
Confirmed Sales Customer
9/12/2025
Charlie is an awesome salesman and made us feel valued. This truck was a purchase for my 16 year old son entering college already.
LUIS GUTIERREZ
9/13/2025
We’re thrilled Charlie could make such a positive impression and help your son get the perfect truck for this exciting milestone! Making our customers feel valued is exactly what we aim for, and we look forward to assisting your family again in the future.
LAS CRUCES, NM
Benjamin C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/11/2025
Fast service, great and super professional customer service with super clean location.
9/12/2025
We appreciate your positive review about your recent experience with us! Thank you again for taking the time to let the world know about your positive experience. Best wishes, Mission Chevrolet, LTD.
EL PASO, TX
Raymond W P|2020 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Professional and courteous
9/12/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mission Chevrolet, LTD.! We sincerely value your business and look forward to your next visit!
EL PASO, TX
Humberto N|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
It's not the first time I've been there and to be honest I'm satisfied with the good treatment I receive, always very friendly and helpful
LUIS AVILA
9/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ANDREWS, TX
Eduardo C|2026 Chevrolet Colorado
Confirmed Sales Customer
9/12/2025
It was a great pleasure to purchase a truck from Chebo back in 2020 and and trade same truck and having to purchase another truck from Chebo again.
EUSEBIO RAMIREZ
9/13/2025
We’re honored to have earned your trust for multiple vehicle purchases! It’s always a pleasure serving loyal customers like you, and we look forward to making every future experience just as enjoyable.
EL PASO, TX
Tomas D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/12/2025
Excellent
LUIS AVILA
9/13/2025
Thank you for your kind words! Short and sweet — we’re glad your experience was excellent, and we look forward to maintaining that standard on every future visit.
HORIZON, TX
Raymond A|2025 Chevrolet Equinox
Confirmed Service Customer
9/15/2025
Courteous…quick service
9/16/2025
Thank you for recognizing our courteous and quick service—it’s exactly what we aim to provide. Wishing you a fantastic day!
EL PASO, TX
Rogelio S|2025 Chevrolet Tahoe
Confirmed Service Customer
9/17/2025
Took my new Tahoe for an accessory installation. It was fast and easy.
9/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
EL PASO, TX
Eduardo M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
great service by Mike and the whole staff.
9/20/2025
Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EL PASO, TX
Jennifer M|2014 Chevrolet Malibu
Confirmed Service Customer
9/21/2025
Mike Nunez is the man when it comes to talking to a service advisor who is knowledgeable, friendly, gets the job done, goes above and beyond, and most importantly, integrity!! I will only go to Mike, because I trust him and is knowledgeable! Thank you Mikey for all that you do, you're the best!!!
9/22/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
HORIZON CITY, TX
Deana F|2023 Chevrolet Traverse
Confirmed Service Customer
9/15/2025
Lost screw for cabin filter cover and air filter had 2 screws that were not properly tightened.
9/17/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Gloria S|2022 Chevrolet Trailblazer
Confirmed Service Customer
9/19/2025
As long as you have an appointment, the service is quick and efficient.
9/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Maria N|2022 Chevrolet Equinox
Confirmed Service Customer
9/19/2025
There was no great hurry to interview me for my service visit. I always visit Mr. Talamantes when I visit Mission & relate on how the visit for services is progressing. Mr. Ferrer was stressing, probably because the shop had signed in multiple customers for estensive service. He didn't keep me informed on my repairs, till Mr. Talamantes informed him of my not being informed on the progress of my services. I also informed Mr. Talamantes of the employee constantly checking on the oil changes waiting unprofessional attitude. Twice I made attempts to talk to him and he would be confirming my request for audience while walking away.
9/20/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
EL PASO, TX
David H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/19/2025
I would like to recognize the great service that the young man, who attended me. He also gave me a courtesy car wash. Please let him know, that I will look him up, on my next scheduled oil change.
9/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
EL PASO, TX
Jesus R|2024 Chevrolet Blazer
Confirmed Service Customer
9/19/2025
Top service, complaint addressed and repairs performed at a reasonable time.
9/20/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
EL PASO, TX
Gloria C|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
It's a great place to bring my truck and get a fast service
9/24/2025
Hi there, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
EL PASO, TX
Ricardo R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/23/2025
Service was great, and issac was very formal and informative, the only issue that i had is that it took a week to get a loaner vehicle, other than that everything was great.
9/24/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Sergio B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
My truck was kept in the shop for 2 weeks just to do a diagnostic test on a (check engine light on) and also had a recall, but at the end, everything was fixed and under special warranty, so there was no charge and I'm happy!
9/25/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Humberto N|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/25/2025
Buena disposición y un buen trabajo por parte del personal de mision Chevrolet el paso tx agradezco su buen trabajo y los recomiendo ampliamente 👌
LUIS AVILA
9/26/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
ANDREWS, TX
Kassie M|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Everything went smoothly no problems I’d definitely come back and recommend.
ARTHUR CORREA
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PECOS, TX
Raymundo R|2020 Chevrolet Suburban
Confirmed Service Customer
9/25/2025
The customer service in the payment she needs to take classes of customer services, this is the second time that we are going and we asked some questions and she looks like she got an attitude if she is there she have to be more courtesies and the gentlemen that provide information is the other person that he don't be to helpful either. I was planned to buy another vehicle in this place Mission Chevrolet, but just to think to deal with this service I decide to to another delear.
9/26/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
EL PASO, TX
Salvador M|2024 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
Very professional. Friendly staff. Made me feel welcomed.
9/27/2025
Thank you for highlighting our professional and friendly staff! Making you feel welcomed is always our goal, and we look forward to providing the same great experience on your next visit.
EL PASO, TX
Adriana M|2021 Chevrolet Spark
Confirmed Service Customer
9/27/2025
I like the services
9/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
EL PASO, TX
Manuel H|2026 Chevrolet Colorado
Confirmed Sales Customer
9/29/2025
Chebo was very helpful
EUSEBIO RAMIREZ
9/30/2025
Thank you for recognizing Chebo’s efforts—he’ll be thrilled to hear he made your visit a helpful one. If you have any more comments or need further assistance, feel free to reach out!
EL PASO, TX
Juan C|2024 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
The oil change was fine. However, my truck has been in your shop for two months and it has yet to be repaired. Communication between the service person and service manager has been none existent. It's been over a week and a half that I last heard from the Service person. Maybe it's because that last time I spoke with him, he advised the service part was already in "TRANSET". I guess this was a lie because its been over two weeks and no word on the part arriving. This has been the worst experience I have ever had with Mission Chevrolet. I would like to speak to someone other than the service person or service manager, because they have failed to keep me posted on the status of my truck. Please make this posting public. Customers should not be mislead or left in the dark about their vehicle.
9/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
EL PASO, TX
Lewis C|2015 Chevrolet Camaro
Confirmed Service Customer
9/23/2025
Appreciate being squeezed in for last minute appointment!
9/24/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
EL PASO, TX
Vincent F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Great customer service. Alfonso Duggan was my service rep, he is a true gentleman. He kept me informed throughout the service and went out of his way to help
9/26/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HORIZON CITY, TX
Martha G|2017 Chevrolet Cruze
Confirmed Service Customer
9/27/2025
Everyone friendly and informative. Car was done in a timely manner .
9/28/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
EL PASO, TX
Lorenza L|2024 Chevrolet Equinox
Confirmed Service Customer
10/8/2025
Very friendly and professional visit
10/9/2025
Hi, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.! We're looking forward to your next visit!
CLINT, TX
Jose R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
Scratch in my truck
10/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Oscar A|2023 Buick Envision
Confirmed Service Customer
10/8/2025
Good experience. In the future I’d like to service my vehicle there.
10/9/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EL PASO, TX
Nicolas S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/29/2025
Super all my trucks have been delivered on time
EUSEBIO RAMIREZ
9/30/2025
It’s fantastic to hear all your trucks have been delivered on time—reliability is what we strive for, and we look forward to keeping it that way for your future purchases!
FABENS, TX
Adriana A|2014 Chevrolet Spark
Confirmed Service Customer
10/7/2025
My daughters car has one tire that has a different rim, all the rest are original chevy rims. I told the service advisor to please complete the complimentary tire rotatation. When I picked it up I asked if they were rotated, they said yes. However, the tires were not rotated. I called service advisor Isaac to let him know he told me they were rotated but tires were in same position as before, I have pictures. He said he would talk to technicians and call me back. Never got a call back. Makes me feel as though if this wasn't done did they even change the oil and do the multipoint inspection at all. Disappointed. My daughter uses this car to travel back and forth from college so I really do hope the car was checked thoroughly.
10/14/2025
Our team has acknowledged this review.
EL PASO, TX
Michael M|2021 Chevrolet Traverse
Confirmed Service Customer
10/7/2025
Very polite knowledgeable welcome to my needs.
10/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
EL PASO, TX
Hector M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Very good service and humble people
10/9/2025
Hi, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.! We're looking forward to your next visit!
EL PASO, TX
Brent T|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/8/2025
Professional, informative, and overall good experience.
10/9/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Francisco D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
I took my truck in to replace battery and I spoke with Issac and he said it would be about 2 hours and I sat there for 6 hours until I finally spoke to the main person, who was upset and is the second time I have had a problem with this person and the first time he never communicated with me when our car was there to be fixed and then my spouse called him and he said he had called me and I knew everything. I never received a call for him and I called many times and left messages. I can’t believe he still works there as he is unprofessional and lies to protect himself and now for the sevens time me sitting there 6 hours. I’m a disabled vet with a bad back and knees and he didn’t care.
10/15/2025
Our team has acknowledged this review.
HORIZON CITY, TX
Amalia R|2018 Chevrolet Trax
Confirmed Service Customer
10/9/2025
Great customer service thank you
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Torin C|2022 Chevrolet Corvette
Confirmed Service Customer
10/8/2025
Avoid Mission Chevrolet’s service department at all costs. I brought in my 2022 Corvette C8, and it took over a month just to be looked at. During that time, I got no real updates — every call was vague, unhelpful, and felt like they were just making things up to get me off the phone. I didn’t even receive a loaner vehicle until more than a month after drop-off, which is completely unacceptable for a warranty repair. When I finally got the car back, the interior was left apart, with a wire wrapped around the pedal and loose screws in the footwell. Taking it home, the C8 immediately overheated and wouldn’t start. I had to add over a gallon of coolant and install a new battery myself just to make it run again. A week later, the same check-engine light with the same code came back — meaning it was never fixed in the first place. Mission Chevrolet’s service department is incompetent, careless, and completely lacks accountability. Even Chevrolet corporate failed to step in or resolve anything. If you value your car or your time, do not take it to Mission Chevrolet — they’ll waste both and leave your vehicle worse than when you dropped it off.
10/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Luis S|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
10/9/2025
After having too many bad experience with other dealerships, this was a pleasant experience. Salesman George Acevedo was very helpful, him and Manager Israel Melendez went above and beyond, the treatment I received from them was phenomenal. We got a great deal on a new Suburban, great experience overall.
GEORGE ACEVEDO
10/11/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
HORIZON CITY, TX
Inez G|2022 Chevrolet Colorado
Confirmed Service Customer
10/10/2025
Was on time and the Service provided was fast. My vehicle exterior was not dirty, but I noticed I it was not washed. Makes me feel if my oil, items, and tires (rotated) were actually changed/done.
10/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Angel C|2015 Chevrolet Camaro
Confirmed Service Customer
10/10/2025
Almost a 2-hour wait for an oil change. Also, the car wash and tire pressure learn wasn't made as promised.
10/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Mike G|2019 GMC Canyon
Confirmed Service Customer
10/15/2025
I was immediately greeted and my oil-filter change, tire rotation and wash were all completed within one hour! Alfonso is always on the ball, courteous, professional & knowledgeable!
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Margaret R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/10/2025
Nathan knew exactly what we were looking for!
NATHAN QUIJANO
10/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mission Chevrolet, LTD.! We sincerely value your business and look forward to your next visit. Take care!
EL PASO, TX
Antonio G|2019 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Asked if checked liquids and said yes...turns out vehicle lacking coolant. Asked to check tires they were trembling while driving....everything is OK. Had to buy 2 new tires. The point is the kids were with me and tires could've blown.
10/14/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FABENS, TX
Andrea G|2026 Chevrolet Traverse
Confirmed Sales Customer
10/14/2025
Chebo was amazing explaining all of the details our new car had! He did a great job communicating and helping us with the sale. Sergio the manager was also very attentive and nice to us. He did a great job job explaining the price. Raul was also very helpful with our financing portion of the purchase. He found us a good bank and explained everything in detail. Great team of professionals!!! This is the main reason why we always return to Mission for our new vehicles!
EUSEBIO RAMIREZ
10/15/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Andrea! We are always more than happy to assist you if anything else comes up. Best wishes, Mission Chevrolet, LTD.
EL PASO, TX
Alma A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
From the receptionist to the sales people to the manager and finance department, every one I door with were professional and knowledgeable!!
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Mayra M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
Always courteous and on time.
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Rosemary D|2023 Chevrolet Traverse
Confirmed Service Customer
10/17/2025
Prompt and professional customer care service
10/18/2025
Prompt and professional customer care is always our goal, and we’re delighted it showed during your visit! Please don’t hesitate to reach out if there’s anything additional we can do for you next time.
EL PASO, TX
Melinda F|2017 Chevrolet Cruze
Confirmed Service Customer
10/17/2025
Check engine light on, stated abt 10 days, they did it 9. Issue fixed
10/18/2025
Thank you for sharing! We’re happy your check engine issue was resolved even ahead of schedule. We’re here for you anytime you need us!
EL PASO, TX
Jorge P|2025 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
You guys are the best....!!!
10/17/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL PASO, TX
Guadalupe G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/16/2025
Very professional and courteous
10/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SOCORRO, TX
Eric H|2017 Chevrolet Colorado
Confirmed Service Customer
10/17/2025
Service exceeded my expectations.
10/18/2025
We’re delighted your service exceeded expectations! Our team works hard to ensure every visit goes smoothly, and we look forward to welcoming you back for another outstanding experience.
HORIZON CITY, TX
Heber V|2021 Chevrolet Tahoe
Confirmed Service Customer
10/18/2025
I like the well done job accurate 👏 timely and friendly treatment 👍. Service Advisor Jaime is always available, knowledgeable, helpful and super friendly. Mission Chevrolet is a professional 👌 place for service and sales.
10/19/2025
What a thoughtful review — thank you! Jaime will be so proud to know his professionalism and friendliness stood out; we’re thrilled Mission Chevrolet continues to be your trusted place for service done right.
HORIZON CITY, TX
Daniel G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
The customer service was excellent!! Everyone I spoke to was friendly and kind. They made the experience enjoyable.
10/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL PASO, TX
Nohemi G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/20/2025
All the personnel we deal with were very helpful, friendly and professional, I highly recommend them
GEORGE ACEVEDO
10/21/2025
Thank you for such wonderful feedback! We’re delighted that every member of our team you interacted with was helpful, friendly, and professional. Recommendations like yours mean the world to us—and we look forward to living up to it every time you return!
FABENS, TX
Daniel M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Mike Nunez is good and very helpful but as far as servicing a vehicle and figuring out whats wrong is horrible. I have been taking my silverado there for the same issue since 2021 and you guys still have not been able to fix it and say you fixed it and the issue still happens. So either you guys don't know what you’re doing and are incompetent or you just don't want to fix it.
10/25/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
EL PASO, TX
Michael H|2025 Chevrolet Trax
Confirmed Service Customer
10/18/2025
Thank you, for the extra care of my vehicle. I went in for oil change, and the technician found a huge nail/screw in one the tires, oh WOW, then one of the filters was super dirty. We have our in the garage but with horrible wind storms it took a toll. Great service THANK YOU
10/19/2025
We’re thrilled our team went the extra mile (and found that nail before it caused trouble!). Catching those hidden issues is what great service is all about — keeping you safe and smiling every mile of the way.
EL PASO, TX
Rocio C|2021 Chevrolet Tahoe
Confirmed Service Customer
10/21/2025
Fast, friendly service
10/23/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Ivan R|2026 Chevrolet Colorado
Confirmed Sales Customer
10/22/2025
Awesome experience!
JESUS MUNOZ
10/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Antonio L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
No comment
10/25/2025
Thank you so much for choosing Mission Chevrolet, LTD.. We truly appreciate your support and look forward to assisting you next time!
EL PASO, TX
John S|2017 Chevrolet Impala
Confirmed Service Customer
10/26/2025
The staff was excellent. I went in for an oil change service and came out fully satisfied, especially since the staff was precise in their communications and didn't annoy me by superfluous up-selling. Everyone got the job done and in a timely manner! That's what a dealership should do--period! Very professional.
10/27/2025
Thank you for recognizing our team’s professionalism! We’re thrilled your oil change experience was smooth, timely, and free of unnecessary upselling. We look forward to seeing you again soon!
EL PASO, TX
David C|2023 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
fast and good service
10/27/2025
Thank you! We’re happy your service was fast and satisfactory. Wishing you a fantastic day!
FABENS, TX
Roger N|2016 Chevrolet Corvette
Confirmed Service Customer
10/29/2025
NA
10/29/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
EL PASO, TX
Irma E|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Amazing, compared to Viva..
10/29/2025
We’re thrilled to hear your experience with us stood out as amazing! It’s always our goal to deliver service that goes above and beyond expectations, and we look forward to keeping that same level of care every time you visit.
EL PASO, TX
Hildeberto D|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Very professional all aspects
11/1/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
EL PASO, TX
Luis M|2025 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Service was quick,truck was washed,happy customer,thank you
10/25/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
TULAROSA, NM
Irma E|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/24/2025
Very professional and courteous personal.
10/25/2025
Hi, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.! We're looking forward to your next visit!
EL PASO, TX
Juan M|2025 Chevrolet Traverse
Confirmed Service Customer
10/27/2025
Buen servicio
10/28/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
FORT HANCOCK, TX
Raul A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Great customer service by Mike and the rest of the staff. Fast turnaround. Thank you . Keep up the good work .
10/28/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
EL PASO, TX
Jorge G|2011 Chevrolet Corvette
Confirmed Service Customer
10/28/2025
Service advisors got my car out fast and ready for pickup
10/29/2025
Hello, we're glad to hear you enjoyed your visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mission Chevrolet, LTD.!
EL PASO, TX
Beatriz S|2024 Chevrolet Traverse
Confirmed Service Customer
10/29/2025
It was great.
10/29/2025
We’re happy to hear your experience was great! Simple, smooth, and satisfying visits like yours are exactly what we aim for, and we’ll be ready to deliver the same next time you stop in.
EL PASO, TX
Michael L|2021 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
It took three weeks to get the truck fixed. We did have good updates from the service department but the time it took to get it checked is just ridiculous and inconvenient. I picked up my truck and it was filthy. Very disappointed at how dirty my truck was after leaving it for three weeks.
10/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Lisa L|2025 Chevrolet Traverse
Confirmed Service Customer
10/30/2025
Service was great.
10/31/2025
We’re so glad to hear you had a great service experience! Quick, caring attention is what we aim for every day—thank you for trusting us with your vehicle and we can’t wait to see you next time.
CANUTILLO, TX
Jack L|2015 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
Awesome experience. Quick and vehicle was ready as promised.
11/3/2025
We’re delighted your experience was awesome and that your vehicle was ready as promised! Reliable, timely service is what we strive for, and we’ll continue making sure every visit is smooth and stress-free.
EL PASO, TX
Michael M|2025 Chevrolet Trax
Confirmed Service Customer
10/31/2025
Very friendly people. The service was done very fast.
11/1/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Jere P|2022 Chevrolet Colorado
Confirmed Service Customer
10/31/2025
Professional
11/1/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Christian C|2016 Chevrolet Camaro
Confirmed Service Customer
11/3/2025
Best experience! Isaac and Susan wen tout of there way to give great customer service ! Made that extra effort to make me feel comfortable and have a lot of insight on saving money and getting everything done with you guys ! Will definitely come back
11/3/2025
What an amazing review — thank you! Isaac and Susan will be thrilled to hear they made your experience so comfortable and informative. Going the extra mile is what they do best, and we can’t wait to welcome you back for another five-star visit that feels just as effortless and genuine!
EL PASO, TX
Jose L|2026 Chevrolet Suburban
Confirmed Sales Customer
11/4/2025
My sales person was very good and helpful
DANIEL LARES
11/4/2025
We’re happy to hear your salesperson was so helpful and attentive! Guidance like that makes all the difference — turning a simple transaction into an experience built on trust and genuine care.
EL PASO, TX
Jose L|2026 Chevrolet Traverse
Confirmed Sales Customer
11/5/2025
Oscar Dominguez and the sales rep Were amazing. No hassles straight to the point
JESUS MUNOZ
11/5/2025
Thank you for recognizing Oscar and our sales team! We’re thrilled they could make your experience straightforward and hassle-free. We’ll continue delivering that same smooth and honest approach every time you visit!
HORIZON CITY, TX
Julio L|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/9/2025
Lady advised me I had points to redeem and got my price lowered. Thank you
11/10/2025
We’re delighted our team member helped you redeem your points and save — what a great surprise! It’s always nice when rewards turn into real value. We’ll be ready to help you make the most of every visit in the future too!
EL PASO, TX
Jason H|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/10/2025
The people there are just so amazing and friendly.
11/11/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Javier A|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Always on point with the oil change!
11/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Ricardo T|2009 Chevrolet Silverado
Confirmed Service Customer
11/12/2025
Great service
11/13/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Crystal C|2024 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
N/A
11/3/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
EL PASO, TX
Javier A|2019 Chevrolet Tahoe
Confirmed Service Customer
11/4/2025
I was given a 2 week window to get my truck fixed. It got done in 6 day. Great job
11/4/2025
We’re delighted to hear your truck was ready sooner than expected! Delivering quality work ahead of schedule is our favorite kind of surprise — and we can’t wait to go the extra mile for you again.
EL PASO, TX
Patrick H|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/5/2025
Salesman Luis Avila and Finance Mgr Raul Anaya always go above and beyond. Thanks Again!
LUIS AVILA
11/5/2025
Thank you for recognizing Luis and Raul! They truly take pride in going the extra mile for every guest, and your words perfectly capture their dedication. We’ll be sure to share your gratitude with them—and we look forward to doing it all over again next time!
EL PASO, TX
Carolann H|2023 Chevrolet Traverse
Confirmed Service Customer
11/5/2025
Everything was great
11/5/2025
We love hearing that everything was great! Your satisfaction is our top priority, and knowing we delivered a smooth, positive experience means the world to us. We’ll be here to make sure every visit stays just as great as this one!
EL PASO, TX
Irma T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
It was pretty fast to finish the sale, sign the paperwork and leave the dealership
EUSEBIO RAMIREZ
11/5/2025
We’re happy to hear your sale was fast and smooth! Quick, efficient service and clear paperwork are exactly what we aim for. We’ll be ready to make your next visit just as seamless and stress-free.
EL PASO, TX
Jesus H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/12/2025
Mr. Ferrer, does a great job on keeping me inform on the service. The only reason I brought my vehicle to Mission.
11/13/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL PASO, TX
Janah O|2017 Chevrolet Spark
Confirmed Service Customer
11/12/2025
Since I purchased my vehicle I’ve only gotten it serviced at the dealership because I felt they were trustworthy. As of late it seems things go wrong pretty frequently. The appointment itself was fast however upon further inspection in the documentation they give you and my vehicle I realized they broke the handle on my glove box. It frequently gets stuck so it needs to be opened a specific way however with the amount of force they attempted to open it with it broke. They didn’t notify me they’d broken it or had anyone speak to me about it. I wish they were more diligent in taking responsibility when things go wrong and not only when they’re recommending “air filters.” I have no way of opening the glove box to get any important documents. Overall it seems the quality of work isn’t there like before. I’m definitely considering servicing my vehicle elsewhere moving forward.
11/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Enrique V|2023 Chevrolet Traverse
Confirmed Service Customer
11/12/2025
Although I had an appointment it still took over two hours just for an oil change. I saw other people arrive way after me and left before me.
11/13/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Vidal L|2026 Chevrolet Equinox
Confirmed Sales Customer
11/13/2025
We had never been so satisfied with our dealerships as we are here at Mission Chevrolet Edgar our salesman was very on point with answering all questions we had. Highly recommend him to family and friends.
EDGAR VALDIVIA
11/14/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL PASO, TX
Michael G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/13/2025
Provided excellent service from the moment I arrived, till the moment my vehicle was returned. Always take my Chevy to Mission for service.
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Efren A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/13/2025
Usually this service location wants you to leave your vehicle overnight if you do not show up by 7:30 am. Sometimes they take it to call you later if you are willing to leave it overnight, if you do not then you have to pick it up. Website appointment option does not reply any appointment confirmation. Also, you are not able to make an appointment in person as they ask you to drop you vehicle next day by 7:30 am, same as mentioned above. This time they took by vehicle around 8:30 am without issue (great!). They did perform 4 recalls but two of them (N252494000L87 & N242435631) mentioned some kind of owner manual amendment. I did not receive any owner manual insert regarding to the new oil viscosity nor correct version of towing procedure manual as they were part of the recalls.
11/14/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Blanca G|2026 Chevrolet Trax
Confirmed Sales Customer
11/22/2025
Oscar Gutierrez was, as always, extremely helpful. We’ve been coming to this dealership since I bought my first car about five years ago, and this is my third one so far—fifth for our family overall. We bought this car while attending a conference put pf town and the process was seamless and fast! I am extremely pleased with the customer service we received.
LUIS GUTIERREZ
11/15/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Blanca! We look forward to helping again in the future. Take care!
EL PASO, TX
Gabriel E|2026 Chevrolet Traverse
Confirmed Sales Customer
11/13/2025
Great job by sales, but did not appreciate pressure to obtain gap and road hazard insurance by finance manager.
EUSEBIO RAMIREZ
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Ruben A|2024 Chevrolet Tahoe
Confirmed Service Customer
11/14/2025
Pablo Cesaretti has incredible customer service skills. He showed tremendous professionalism and respect.
11/15/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
CLINT, TX
Janet M|2025 Chevrolet Trax
Confirmed Service Customer
11/18/2025
Great customer service from Pablo!! Great clean and friendly environment Waiting area is Fantastic I ❤️ Mission Chevrolet
11/19/2025
Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EL PASO, TX
Rafael C|2024 Chevrolet Trax
Confirmed Service Customer
11/19/2025
Prompt, courteous service.
11/20/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
EL PASO, TX
Maria C|2025 Chevrolet Blazer
Confirmed Sales Customer
11/19/2025
Good service
EUSEBIO RAMIREZ
11/20/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
EL PASO, TX
Martin A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
Very friendly and professional
GEORGE ACEVEDO
11/21/2025
Hi, thank you for taking the time to leave a review for us at Mission Chevrolet, LTD.! We're looking forward to your next visit!
EL PASO, TX
Martha P|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
Didn't have to wait long
11/22/2025
Thank you for the simple yet satisfying feedback—quick service is something we love providing, and we’ll be ready to keep your future visits just as efficient and easy.
EL PASO, TX
Edmundo V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/23/2025
Very friendly and helpful person
11/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
HORIZON CITY, TX
Ricardo D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/23/2025
Art Correa was awesome! He guided us through process. Unlike other dealerships he did not pressure us. I would recommend you going and asking for him if you are looking to buy. Definitely will be buying my next vehicle here.
ARTHUR CORREA
11/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL PASO, TX
Jesus Z|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/14/2025
I purchased vehicle May 2025 with a guarantee of TWO oil changes for free. I was being charged until I brought it to the attention of manager and was changed to an ILOF. My biggest concern was that my invoice showed oil change and services for a 2022 Checy Silverado diesel duramax. My vehicle is GAS! I am positive their is a price difference between diesel and gas. If I was paying for this service. I would have been overcharged! Quality assurance an attention to detail has failed this time around. Please feel free to contact me at anytime 719-321-2578 Jesus. Thank you.
11/18/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CHAPARRAL, NM
Eva C|2020 Chevrolet Equinox
Confirmed Service Customer
11/16/2025
The services was great! The staff was attentive and explain to me about my suv thank you for a great job
11/17/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Jesus G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/18/2025
Me párese que es muy buena
11/19/2025
Hola, tus comentarios y tu alta calificación significan mucho para nosotros. No dudes en contactarnos si necesitas algo. ¡Que tengas un buen día!
LAS CRUCES, NM
Juan G|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
I’ve gone to other Chevrolets to do my oil change ans this one was probably the best I’ve experienced compared to other ones.
11/20/2025
Thank you for sharing your experience! We’re glad to hear you had a positive visit and appreciate your feedback.
LAS CRUCES, NM
Azzad R|2026 Chevrolet Equinox
Confirmed Sales Customer
11/20/2025
Great experience with excelent service by the sales people
GEORGE ACEVEDO
11/21/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
PRESIDIO, TX
Ray O|2005 Chevrolet Tahoe
Confirmed Service Customer
11/22/2025
Cuas was able to distinguish what a ticking noise under the dash was. He and a mechanic explained the issues with simple illustrations.
11/23/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
EL PASO, TX
Rafael I|2024 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
Starting from setting up the service appointment, the confirmation, the reminder and ending with a timely service on my vehicle. Well done.
11/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
EL PASO, TX
Ralph T|2024 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
Very nice n there to answer any questions
11/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
EL PASO, TX
Stephanie R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/26/2025
The entire staff was friendly, polite and respectful!
11/27/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Bob J|2022 Chevrolet Traverse
Confirmed Service Customer
11/27/2025
I had an appointment for an oil change. Immediately when my customer service representative came to my car, he identified that my exhaust wasn’t sounding right before I even had a chance to bring it up. He confirmed that the repair was covered under warranty at no cost to me without me even having to ask about the warranty. What I expected to just be an oil change ended up including the repair for the exhaust, plus it was finally time to change my brake pads. My car was close to 80K miles and I was blown away that the original brake pads lasted that long. The exhaust repair, oil change, and installing new brake pads ended up taking a day and a half to complete. The service at Mission has always exceeded my expectations, but this time I felt like the entire team went above and beyond to keep my traverse in optimal condition. Thank you so much!!!!
11/28/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EL PASO, TX
Manuel J|2023 Chevrolet Traverse
Confirmed Service Customer
11/27/2025
They said they will top off all liquids and oils they didn't top off the brake fluid and then instead of putting wiper fluid they just put water in and they didn't not rotate the tires like they told me that they had
11/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Ruben G|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
Fast service
11/28/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Martha G|2017 Chevrolet Cruze
Confirmed Service Customer
11/28/2025
Everyone was nice and professional. The only thing is wait time is long even with an appointment m
11/29/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Howard L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
Great service
12/3/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mission Chevrolet, LTD.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CHAPARRAL, NM
Calvin G|2022 Chevrolet Express
Confirmed Service Customer
11/24/2025
Quick and easy
11/25/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
EL PASO, TX
Harvey C|2023 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
Great customer service 👍
11/27/2025
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Agustin V|2013 GMC 1500 Sierra
Confirmed Service Customer
11/27/2025
Issac wss great - smart, acurate, and prompt. Everything pertaining to the repair of my truck was as promised.
11/28/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Mission Chevrolet, LTD.! We hope to be of service to you again in the future. Take care!
HORIZON CITY, TX
Paul T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
Smooth and easy process, good trade in offer, and the vehicle I chose had what I wanted.
AARON CANDELARIA
11/29/2025
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Jesus D|2021 Chevrolet Colorado
Confirmed Service Customer
11/28/2025
There was no check of fluids like brake, steering, coolant.
11/29/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Fabio G|2022 Chevrolet Colorado
Confirmed Service Customer
12/7/2025
Todo exce
12/8/2025
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
EL PASO, TX
Marcy F|2025 Chevrolet Blazer
Confirmed Service Customer
12/9/2025
wait time was good.(just in for oil change)
12/10/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
EL PASO, TX
Alfonso D|2020 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
My COMPLIMENTS to my SERVICE ADVISOR IZZAC HERNANDEZ he Was OUTSTANDING and Very PROFESSIONAL YOUNG GENTLEMAN From The Beginning Of The SERVICE GREETING TO THE END of My Service APPOINTMENT to The CASHIER
12/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
EL PASO, TX
Donovan N|2018 Chevrolet Sonic
Confirmed Service Customer
12/11/2025
Excellent customer service
12/12/2025
Hi there, thank you so much for your positive comments about Mission Chevrolet, LTD.! Until the next time we meet, take care!
CARLSBAD, NM
Blanca G|2025 Chevrolet Trailblazer
Confirmed Sales Customer
12/3/2025
Excellent customer and finance services from start to finish!
LUIS GUTIERREZ
12/4/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL PASO, TX
Michael F|2026 Chevrolet Traverse
Confirmed Sales Customer
12/5/2025
Straight to the point in doing business with customers they helped you get what you want and am very satisfied with my sales agent in helping me get the vehicle I want
EUSEBIO RAMIREZ
12/13/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Becky R|2016 Chevrolet Cruze
Confirmed Service Customer
12/6/2025
Cuatemoc Ferrer has been very helpful.
12/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL PASO, TX
Edgar R|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
Great service
12/9/2025
Hi, we are so happy to read such a great review about Mission Chevrolet, LTD.! Please don't hesitate to reach out if there's anything additional we can do for you.
EL PASO, TX
Roberto G|2021 Chevrolet Malibu
Confirmed Service Customer
12/9/2025
Excellent service and Mike Nunez (Service Writer)explained everything very thoroughly.
12/10/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
HORIZON CITY, TX
Hendrik B|2025 Chevrolet Colorado
Confirmed Sales Customer
12/9/2025
Fast, friendly and sufficient service from George at sales.
GEORGE ACEVEDO
12/10/2025
Hi, we are so pleased you enjoyed your visit to Mission Chevrolet, LTD.! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EL PASO, TX
Edgar O|2023 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
Great service
12/11/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HORIZON CITY, TX
Maria M|2026 Chevrolet Traverse
Confirmed Sales Customer
12/11/2025
Very friendly, they provided excellent advice, helping me find the perfect car without any pressure or rush
EUSEBIO RAMIREZ
12/12/2025
Hi, we are so pleased you enjoyed your visit to Mission Chevrolet, LTD.! We hope to see you soon!
EL PASO, TX
Kevin J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/11/2025
Diego Jacquez helped me get through the process very smooth
DIEGO JACQUEZ
12/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ANTHONY, NM
Lawrence J|2025 Chevrolet Tahoe
Confirmed Service Customer
12/15/2025
It was poor. I have a new 2025 vehicle. Rep tried to push/press me to get a new cabin air filter. I had to check and called my rep that sold me the vehicle and agreed with me. No chamge was needed. Oil change was completed, but they left my glove box on the floor of my vehicle, and the filter sitting on my seat, and the vehicle was dirtier than when I brought it in. Tire pressures were not done, and i am not even sure that the rotation took place. Ridiculous.
12/16/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
EL PASO, TX
Monica M|2018 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Quick service
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
EL PASO, TX
Manuel C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/17/2025
Issac took care of my like family. Very knowledgeable and understanding.
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL PASO, TX
Dakota R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
They were awesome! Great service from the beginning from Charlie and Sergio and everyone I came in contact with
LUIS GUTIERREZ
12/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HORIZON CITY, TX
Laura C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
Chebo is an excellent sales staff
EUSEBIO RAMIREZ
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HORIZON CITY, TX
Martin O|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
It was a great experience with the person in charge of receiving the vehicle.
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
John S|2022 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Very attentive. Got vehicles in and out in good time. Very ppleased wiht the service.
12/19/2025
John Raymond Sanchez, thanks again for taking the time to leave us this information about your recent visit. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
EL PASO, TX
Katherine V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/18/2025
Mike and the receptionist are a bless. I knew I have points I could use, and I didn’t mention it. However the receptionist went above and beyond telling me that… People like this is what you need on your team. Mike was very gentleman asking me about me and my car. Thank you so much to both of them!!
12/19/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
EL PASO, TX
Christina P|2015 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
Reasonable wait time for oil change service. Service representatives Cuas Ferrer {scheduling service appt} always accommodating with us for any kind of service needed & Issac quick friendly quick response to attending to my appt. paperwork.....no waiting. Thank you
12/13/2025
We appreciate your detailed feedback! It’s great to hear Cuas and Issac provided quick, accommodating, and friendly service, making your oil change visit seamless.
EL PASO, TX
Luz V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/12/2025
Great customer service!
12/13/2025
Thank you for your feedback! We’re glad our customer service met your expectations and look forward to serving you again.
HORIZON CITY, TX
Brigida E|2019 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
It felt like an eternity
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
David B|2024 Chevrolet Blazer
Confirmed Service Customer
12/16/2025
Everything was good but forgot to reset low oil alert icon after oil change.
12/17/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CLINT, TX
Brandon F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/18/2025
Se quedaron con mi candado para el birlo de los rines tienen que poner más atención al trabajo si no me hubiera dado cuenta se lo quedan
12/19/2025
En nombre de todo nuestro personal, queremos expresar nuestra preocupación por la experiencia que compartió durante su visita. He abordado sus comentarios con nuestro equipo y le aseguro que estamos trabajando diligentemente para garantizar que una situación similar no se repita en el futuro.
EL PASO, TX
Lucille G|2025 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
good job
12/19/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
EL PASO, TX
Roberto H|2020 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Fast and Friendly service.
12/19/2025
Roberto Hernandez, thanks again for taking the time to leave us this information about your recent visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EL PASO, TX
Antonio A|2022 GMC 1500 Sierra
Confirmed Service Customer
12/21/2025
The whole process was fast and everyone was very professional
12/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Rogelio S|2025 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
It was fast and easy service the only thinking is that they rotated my tires and filled them with air and they didn't put the caps back on the filter tube.
12/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Jose B|2024 Chevrolet Trax
Confirmed Service Customer
12/21/2025
Good and fast service
12/23/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Debra G|2025 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
When a car wash is offered, I expect a car wash, not my car dripping water and tbe interior wasn't even touched.
12/24/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Victor P|2026 Chevrolet Trax
Confirmed Sales Customer
12/24/2025
Salesman Luis was excellent, he explain to me the options of purchasing a car and took his time of doing so. I thank him very much for providing the type of service..
LUIS AVILA
12/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Mission Chevrolet, LTD.! We sincerely value your business and look forward to your next visit. Take care!
EL PASO, TX
Ysela N|2021 Chevrolet Camaro
Confirmed Service Customer
12/24/2025
Employees very attentive to your car needs
12/25/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
EL PASO, TX
Roberto M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/29/2025
Good experience overall
12/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HORIZON CITY, TX
Maria A|2025 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
The visit was great with oil change, inspection and free tire rotation plus car wash.
1/1/2026
We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
EL PASO, TX
Inez G|2022 Chevrolet Colorado
Confirmed Service Customer
1/2/2026
Fast
1/3/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
EL PASO, TX
Yvonne N|2026 Chevrolet Equinox
Confirmed Sales Customer
1/2/2026
Chebo had the Equinox we wanted to see all ready for us to test drive when we arrived. Everyone was very friendly, things went smoothly.
EUSEBIO RAMIREZ
1/3/2026
Thank you for the detailed and positive review, we’re happy everything was ready for your test drive and that the process went smoothly, and we appreciate you choosing Mission Chevrolet.
EL PASO, TX
Joshua M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/3/2026
Very nice staff. They took me in despite being late. Thank you. However, complimentary car wash was not performed despite it being reported as done. Which is not that bad. But the completion of the other services of tire rotation and oil change due come into question. I do accept that I should start marking my oil filters and tires to ensure proper oil changes and tire rotations.
1/4/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
EL PASO, TX
Venesa A|2019 Chevrolet Cruze
Confirmed Service Customer
12/22/2025
Very friendly and informative stafg
12/24/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
EL PASO, TX
Carolina G|2025 Chevrolet Trax
Confirmed Service Customer
12/29/2025
The service center folks are great. My advisor was very friendly and helpful. Thank you!
12/30/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
EL PASO, TX
Manuel P|2025 Chevrolet Tahoe
Confirmed Service Customer
12/31/2025
Service advisors called about replacing parts not related to scheduled service. Parts not needing to be replaced should not be addressed at specific times of service.
1/1/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Maria R|2020 Chevrolet Colorado
Confirmed Service Customer
1/2/2026
It was great! Alfonso is great!
1/3/2026
Thank you for the enthusiastic feedback, Alfonso will be glad to know he made your visit great. We truly appreciate your kind words.
EL PASO, TX
Lorenzo E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
It was faster than originally quoted
1/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
EL PASO, TX
Oscar P|2025 Chevrolet Tahoe
Confirmed Service Customer
1/5/2026
Friendly service advisors and short wait time with appointment.
1/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
EL PASO, TX
Jesus M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
Thank you, great job.
1/6/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
EL PASO, TX
Noe V|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
Everything was great until the moment we were shown the vehicle’s features and helped set up my Chevrolet account. At that point, the person assisting us had a very low, almost depressed attitude, and I could barely hear him.
1/6/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Alejandro L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/3/2026
Excellent ser
1/4/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you so much again for your feedback! We hope you have a great day!
EL PASO, TX
Javier B|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/3/2026
Good service
1/4/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
EL PASO, TX
Ernest V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/7/2026
My salesman provided exceptional customer care and service with me throughout the entire process. The finance manager also made this purchase very seamless and efficient.
ENRIQUE HINOJOS
1/8/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HORIZON CITY, TX
Angelica C|2023 Chevrolet Malibu
Confirmed Service Customer
1/7/2026
Very kind employees and service was fast!
1/8/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HORIZON CITY, TX
Raymundo T|2026 Chevrolet Equinox
Confirmed Sales Customer
1/8/2026
My sales Art Correa person was very knowledgeable and did not try to upsell any dealer add ons. As for the finance department. That’s an other story. I Would not recommend anyone buying an extended warrant from the finance department. High way robbery in the finance department.
ARTHUR CORREA
1/9/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
EL PASO, TX
Martha M|2025 Chevrolet Traverse
Confirmed Service Customer
1/8/2026
This is the second time I take my truck to get maintenance and Izzac has been amazing.. I would not take my truck to get serviced anywhere else. Their dedication to service is amazing.
1/8/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
EL PASO, TX
Roxana R|2021 Chevrolet Traverse
Confirmed Service Customer
1/10/2026
Excellent
1/11/2026
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
EL PASO, TX
Miguel M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/13/2026
Excellent service in and out
1/13/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
EL PASO, TX
David V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/6/2026
Very Good service from sales rep and entire sales team. Plenty of inventory and good incentives. Everything went smoothly.
NATHAN QUIJANO
1/7/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Mission Chevrolet, LTD. and we hope to see you again soon!
EL PASO, TX
Lorena A|2022 Chevrolet Colorado
Confirmed Service Customer
1/7/2026
Todo el personal son muy amables, muchas gracias.
1/8/2026
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
SOCORRO, TX
Alfonso P|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
They offer me a free basic car wash. But for some reason they didn't.
1/7/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX
Maira D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Muy buen servicios atención
1/9/2026
Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble!
SOCORRO, TX
Jasmine G|2025 Buick Enclave
Confirmed Service Customer
1/9/2026
Service was great and I was out of there in under 45 minutes!
1/9/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
EL PASO, TX
Alicia C|2026 Chevrolet Colorado
Confirmed Sales Customer
1/10/2026
This is my 3rd time buying a car at mission. Good customer service
GABRIEL AVEYTIA
1/11/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Alicia! We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
Jesus O|2024 Chevrolet Trax
Confirmed Service Customer
1/13/2026
Everything was great!
1/14/2026
Wow, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
EL PASO, TX
David C|2021 GMC Terrain
Confirmed Service Customer
1/14/2026
Very friendly and attentive to what I was looking for
1/15/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FABENS, TX
Laura V|2026 Chevrolet Equinox
Confirmed Sales Customer
1/15/2026
Cheap was amazing and incredibly helpful as well as Sergio with helping us with the financial paperwork.
EUSEBIO RAMIREZ
1/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Sasha M|2025 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Izzac is very helpful, great at communicating and following up. Always greeting and welcoming with a smile
1/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
HORIZON CITY, TX
Mario M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
After a little understanding of my invoice, all was made right. And with courtesy and professionalism.
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
EL PASO, TX
Aidee O|2018 Chevrolet Malibu
Confirmed Service Customer
1/19/2026
Took my car to get serviced. Was able to schedule without any problems. My car was ready when promised.
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL PASO, TX
Marcia Q|2024 Chevrolet Blazer
Confirmed Service Customer
1/19/2026
I asked if in the service they would do tire rotation and they told me that if it was included, which I think they did NOT do it because they did not check the tire pressure because I checked them and the 4 tires brought different pressure and that disappointed me a lot
1/21/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SOCORRO, TX
Remigia L|2014 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Very friendly customer service and they call me to let me know that the inside cabin air filter needed changing.If they should do it..
1/22/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FABENS, TX
Howard L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/20/2026
Great service
1/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHAPARRAL, NM
Anita R|2017 Chevrolet Camaro
Confirmed Service Customer
1/20/2026
Staff is always courteous and helpful.
1/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
EL PASO, TX
Roy H|2025 Chevrolet Trax
Confirmed Service Customer
1/21/2026
Took longer than I expected. I had an appointment for oil change and tire rotation at 2pm. It was almost 5pm before the vehicle was ready. I chose to wait for it because I had an appointment without realizing it was going to take so long. Should have been ready within an hour at the most.
1/22/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
EL PASO, TX
Francisco R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/13/2026
Great customer service
1/13/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
EL PASO, TX
Enrique E|2024 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Great service
1/17/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
EL PASO, TX
Genaro M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/18/2026
Served in a timely manner
1/19/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HORIZON CITY, TX
Alexis C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/18/2026
Hade a great sales experience and very satisfied vehicle.
DANIEL LARES
1/19/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
EL PASO, TX
Pedro V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/21/2026
The service is excellent
1/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CHAPARRAL, NM
Pedro V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/23/2026
Excellent service
1/24/2026
Thank you for your excellent and encouraging review of our service team. We appreciate your visit and look forward to helping you again.
CHAPARRAL, NM
Jaime R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/24/2026
Excellent customer service very clean always buy my cars at Mission Chevy.
GEORGE ACEVEDO
1/25/2026
Thank you for your loyal and appreciative review. Clean facilities and excellent customer care are important to us, and we’re glad you continue choosing Mission Chevrolet. We truly value your business and can’t wait to see you again.
EL PASO, TX
Yolanda S|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/26/2026
Great, professional service.
1/27/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
EL PASO, TX
Gloria S|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/28/2026
I had to leave my car overnight and no one likes to be without their vehicle. However, the service I received was excellent from the time I dropped it off until I picked it up. Your Mission team is very professional and delivers quality service. A big thank you to Mike and the amazing cashier who helped me out. I LOVE MY TRAILBLAZER!
1/29/2026
Thank you for this thoughtful and heartfelt feedback. We’re glad Mike and our professional Mission Chevrolet team made your overnight service experience smooth and reassuring. Enjoy every mile in your Chevrolet Trailblazer, and we look forward to seeing you again soon.
EL PASO, TX
Lorenzo R|2025 Chevrolet Tahoe
Confirmed Service Customer
1/25/2026
No one acknowledged me until I asked for assistance.
1/26/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
EL PASO, TX
Manuel M|2024 Chevrolet Colorado
Confirmed Service Customer
1/28/2026
Ray from Service Dept was very helpful and professional and taking care of my issues In top of things right away. Very Kindly Communicated top of the line service all the time.
1/29/2026
Thank you for this excellent and detailed review. Ray’s professional, attentive, and kind approach truly helps make service visits smooth and stress-free. We appreciate your trust and look forward to your next visit.
EL PASO, TX
Desiree Monique M|2018 Chevrolet Malibu
Confirmed Service Customer
1/28/2026
Very unprofessional.
1/29/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EL PASO, TX